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For founders

Launch your healthcare service, not a software project.

Build your patient journey, care workflows and payments on Cater. We provide the apps and care team workspace, tailor them to your service and keep the software running as your business grows.

Start 14 days free Gap the onboarding address
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See what it costs

The free trial runs on the shared Cater app.

What you can build on Cater

  • Care by message. Patients pay a monthly fee and complete an assessment online. A clinician reviews it, replies by secure message and arranges prescribing or pharmacy delivery where appropriate. Scheduled check-ins continue the care.
  • A program for one condition. An assessment, care plan and twelve weeks of check-ins and group sessions. Patients pay as they go or for the program.
  • Employer-funded services. An employer covers six sessions per employee. Your team tracks coverage and bookings; the employer receives reports on use. Employees can pay for further sessions themselves.
  • Online groups. An eight-week video series with registration, payment, reminders and check-ins between sessions.

An ongoing relationship with patients gives you a way to introduce the next service, work with another payer and develop more than one source of revenue. Cater gives those services a common patient experience and the tools to run them.

Try an online care service

Interactive product preview Quillon Health Fictional

A fictional clinic offering care by message. The patient completes a short assessment and pays the monthly fee. “See what the clinic sees” opens the clinician’s queue, a reply by secure message and a prescription sent to a simulated pharmacy for delivery. Advance two weeks to receive a follow-up check-in by text link.

Try it in your browser

The app runs in your browser and saves your progress on this device. This is our real app for a demo organization. You experience what patients and staff see.

Take an assessment and pay as a patient, then see what the clinic sees

  1. Quillon HealthHeartburn assessment

    Question 2 of 4

    Have you had any of these?

    Choose all that apply.

    Trouble or pain when swallowingLosing weight without tryingVomiting blood, or something that looks like coffee groundsBlack or tarry stoolsNone of these

    Chest pain that spreads to your arm, jaw or back is not heartburn care. Call 911 now.

    Next
  2. Quillon HealthYour plan

    Heartburn care by message

    Price
    $39.00 a month
    Starts
    Today, Tue, Oct 13
    Includes
    A nurse practitioner’s review, messages with your care team, a check-in every two weeks, and a prescription if it’s right for you
    Not included
    The medicine itself, billed by the pharmacy

    Payment

    Simulated

    Test card ending 4242 · 12/28

    Card details go to the payment provider’s secure page. They never reach Quillon Health.

    Pay $39.00 and send my answers

    Charged monthly from today. Cancel anytime from your account.

  3. Quillon HealthHI

    Patient review

    Arjun Sethi

    New assessment · in Ontario · monthly plan, paid Tue, Oct 13, 9:14 a.m.

    No warning signs. Within Quillon’s heartburn protocol for care by message (version 3, approved by Dr. Mira Halvorsen). The protocol guides; you decide.

    Assessment

    Tue, Oct 13, 9:14 a.m.
    Heartburn in the past month
    4 or more days a week
    Warning signs
    None
    Tried so far
    Antacids, Changing meals
    Where now
    In Ontario
    “Worse after late dinners.”
    Arjun’s note

    Prescription

    Simulated pharmacy
    Medicine
    Acid reducer, one tablet before breakfast
    Length
    8 weeks · no repeats
    To
    Partner pharmacy, delivered to the address on file
    Send to the pharmacy

    Reply to Arjun

    From the template “Heartburn, first reply”. Edit before sending.
    Hi Arjun, thanks for the detailed answers. Nothing you’ve described needs an in-person visit right now. I’d like you to try an acid reducer for 8 weeks. I’ll send the prescription to our partner pharmacy today. Smaller evening meals help too. If you have trouble swallowing, lose weight without trying or vomit blood, see a doctor in person, or call 911. Hana
    Send to Arjun

    You opened Arjun’s record at 9:14 a.m. Every view is logged.

  4. Quillon HealthMessages

    Tue, Oct 13

    You · 9:14 a.m.

    Assessment sent: heartburn 4 or more days a week, no warning signs.

    Hana Iqbal, nurse practitioner · 10:02 a.m.

    Hi Arjun, thanks for the detailed answers. Nothing you’ve described needs an in-person visit right now. I’ve sent a prescription for an acid reducer to our partner pharmacy: one tablet before breakfast for 8 weeks. Smaller evening meals help too. If you have trouble swallowing, lose weight without trying or vomit blood, see a doctor in person, or call 911. Hana

    Your prescription

    Simulated

    From our partner pharmacy, to your address on file.

    1. Sent, done
    2. Filled, to come
    3. Shipped, to come

    The pharmacy is preparing it

    Replies within one business day. In an emergency, call 911.

  5. Quillon

    Text messageSimulated

    1. Tue, Oct 13 · 10:02 a.m.

      Quillon: You have a new message from your care team: quillon.example/m/CFBP Reply STOP to stop texts. ARRET pour arrêter.

    2. Wed, Oct 14 · 2:16 p.m.

      Quillon: Your order has shipped. Track it: quillon.example/o/8MEP Reply STOP to stop texts. ARRET pour arrêter.

    3. Tue, Oct 27 · 8:45 a.m.

      Quillon: Your two-week check-in is ready. It takes about 2 minutes: quillon.example/c/ND83 Reply STOP to stop texts. ARRET pour arrêter.

Interactive product preview. The clinic and patient are fictional; prescribing and pharmacy delivery are simulated.

Explore the whole clinic Gap the address of the demonstration clinic

Built for your company, owned by it

Your brand. Publish your apps through your own App Store and Google Play accounts. Your website, messages and patient experience carry your name.

Your custom software. The work we build specifically for your service belongs to the business. It becomes an asset you can develop as you add services. You also hold a permanent licence to the Cater core in your deployment and keep a working copy if you leave.

Access for your developers. Your team can work with the source code and read and write your data through documented FHIR APIs. You can export the data at any time.

Shaped to your service

Changes you can review.

Describe the workflow you need. We build it, show you a working preview and release it after you approve it.

Walkthrough of a change Illustrative
Placeholder

The walkthrough of one change, from request to working preview.

Connections to your systems.

Run a new service on Cater or connect it to Jane, PS Suite, Accuro or another record system. The launch includes one integration; we map the data and staff workflow with you.

Multilingual access.

English and French are included, with further languages and right-to-left layouts available. For branded apps, your own English and French content is translated with human review and your approval of clinical wording. Patients can use an app, the web or a text-message link; the lightweight experience supports older phones and weak connections.

Single sign-on.

Staff use your organization’s identity provider or Google; patients can use Google or Apple. SSO is included on every offer. Patient and staff tools follow WCAG 2.2 AA.

Pricing and three-year costs

OfferTo launchEach monthOver three years
Your branded app $15,000$1,000 for up to 250 patients using it in a month, or $2,500 above that$51,000 at $1,000 a month, or $105,000 at $2,500
The shared Cater app Nothing$200 after 14 days free, with no card$7,200
What the price counts.
A monthly active patient is someone who signs in or has an appointment, message, form or check-in recorded that month. Clinicians, staff and sites are not counted separately.
Launch package.
Your iPhone and Android apps and website, published under your name; one configured service; and one integration with a record system, your payment processor, or Apple Health and Health Connect.
Monthly service.
Canadian hosting, maintenance, app-store releases, current privacy and security documentation, and three change credits each month.
Changes and integrations.
A credit costs $150. Small changes use one credit, medium changes four and large changes ten. We agree the size before starting; larger work is quoted.
Third-party costs.
Developer accounts, text-message, video and card-processing charges are passed through at cost and itemized. Cater’s default processor adds a 0.5% platform fee; connecting your own processor removes that fee.
The shared Cater app.
Booking, forms, care plans and secure messages, with your logo and “Powered by Cater”. You also get your own web address, SSO and a branded trust and privacy centre. Monthly add-ons are AI assistants ($100), video visits ($50) and community ($50). Custom work and integrations belong to the branded offer.
Patient support centre.
24/7 human help under your name is priced separately for branded apps and custom programs. It is not available on the shared app.
Moving to a branded app.
Your data and setup carry over. Up to three months of shared-app fees count toward the launch package.
Leaving.
Gap the minimum term and the notice period Data export is available throughout.
Start 14 days free Gap the onboarding address

Try the shared app with test patients. Real patients join on a paid plan after the privacy agreement is accepted.

Try it in your browser

Prices are in Canadian dollars, before tax. Three-year figures show the listed launch and monthly fees, excluding add-ons, extra changes and third-party usage.

Running the service

Who helps patients use it?

Your staff can answer directly, or you can add Cater’s 24/7 patient support centre. Human agents answer in your name by phone and in-app chat, helping with setup, sign-in, bookings and payments. Care questions follow the route you set to your clinicians.

What does the AI assistant do?

It handles administrative tasks and answers from care content your clinicians approve. They review it before launch and after changes. It identifies itself as AI, follows your escalation protocol and hands over to a person when asked.

What do patients know about their data?

Your branded trust and privacy centre explains hosting, security, service providers, AI, accessibility and privacy requests. Cater keeps the platform details current; you approve the privacy notice.

Where are patient records kept?

In Canada, under a data-processing agreement with the organization responsible for the records. We supply data-flow diagrams and security documentation for your privacy review.

Data-processing agreement Gap the document is to come
Privacy and security documents Gap the document is to come
Ownership and exit terms Gap the document is to come

Start with a trial or a plan for your service

Try the shared app for 14 days, or tell us what you’re building. For a branded service, we’ll put together the scope, staff workflow and price.

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