For colleges and universities
Help students find the right support and stay with it.
Students use their campus account to find counselling, health, accessibility and wellness services, then book appointments or register for workshops. Cater fits into your student portal or app, with reminders and follow-up on their phone.
Find a service, book it and keep going
- Service directory. Counselling, the health centre, accessible learning, groups and workshops, with the helplines and after-hours options your institution selects.
- Booking and registration. Use the campus account to book an intake appointment or a workshop place and receive reminders.
- Follow-up. Keep the next appointment or session in a series accessible from the student’s plan.
- Connected staff records. Write agreed booking information to the case-management or health-record system through an interface scoped with your IT team.
Clinical records stay in your existing systems. Your counsellors and nurses define the clinical workflows. External services, such as the student union’s health plan or a provincial helpline, remain available through links and directions.
Access and support for students
Students and staff use your identity service. SSO is included; we plan the directory connection with IT.
English and French are included, with additional languages and right-to-left layouts available. A lightweight experience supports older phones and weak connections, and the interfaces follow WCAG 2.2 AA.
Add 24/7 phone and in-app chat support for sign-in, bookings and navigation, answered in your institution’s name. Counselling and clinical responses remain with campus services. Your after-hours and crisis instructions stay visible.
The optional assistant helps with booking changes and forms, identifies itself as AI and routes care questions to campus staff.
We map staff workflow before launch. Reports compare eligible students, use and return visits so you can see demand across services.
Your institution’s service and information
Students see your name in the portal or on your own web address. Your institution owns the custom software, with its student data in a separate Canadian-hosted database and available for export.
A branded trust and privacy centre explains data use, hosting, security, service providers, AI, accessibility and privacy requests. We keep the platform information current for your institution’s approval.
See a student’s booking and the staff view
Kestrelle Wellness Fictional A fictional college. The student uses simulated campus sign-in, books a counselling intake and registers for a workshop. “See what staff see” opens the counselling appointment list and workshop registrations. A text reminder follows the registration.
Try it in your browser
The app runs in your browser and saves your progress on this device. This is our real app for a demo organization. You experience what patients and staff see.
Book a counselling intake, then see what staff see
Kestrelle WellnessSign in to Kestrelle Wellness
Use your Kestrelle College account, the same one you use for courses and email.
Continue with your college accountKestrelle Wellness never sees your password.
Need help now? After hours, call the campus line, (416) 555-0142, or 988 (Suicide Crisis Helpline), or 911 in an emergency.
- Kestrelle Wellness
Book a counselling intake
A first conversation with a counsellor, about 50 minutes. Free for registered students.
In personVideoWed14FullThu153 timesFri162 timesMon194 timesThursday, October 15
10:00 a.m.1:30 p.m.3:00 p.m.We ask when and how, not why. Your counsellor asks what brings you in at the intake, in private.
Wellness Centre, Room 104, main campus
Need help now? After hours, call the campus line, (416) 555-0142, or 988 (Suicide Crisis Helpline), or 911 in an emergency.
Book Thursday at 10:00 a.m.You can change or cancel up to 24 hours before.
- Kestrelle WellnessText me a reminder the day beforeFrom Kestrelle, without saying what the workshop is about
Sleep and exam stress
Thursday, October 15 · 4:00 to 5:00 p.m.
Practical ways to sleep better when exams pile up, with the health promotion team. Free. 13 places left.
Need help now? After hours, call the campus line, (416) 555-0142, or 988 (Suicide Crisis Helpline), or 911 in an emergency.
Register for the workshop - Kestrelle WellnessWellness Centre, main campusMDMarisol DiazIntake coordinator
Thursday, October 15
Bookings made by students in Kestrelle Wellness
Counselling appointments
4 booked- 10:00 a.m.Ethan MorinIntake · Video · Sam OkaforBooked
- 11:30 a.m.Ananya RamanIntake · In person · Leah BrandtBooked
- 1:30 p.m.Noor RahimiIntake · In person · No counsellor yetJust nowTo assign
- 3:00 p.m.Kwame MensahIntake · In person · Sam OkaforBooked
Noor Rahimi · intake request
- Booked
- From Kestrelle Wellness, Tue, Oct 13, 9:14 a.m.
- When
- Thu, Oct 15, 1:30 to 2:20 p.m.
- How
- In person, Wellness Centre, Room 104
- Student number
- S2291-48
- Reason
- Not asked at booking. The counsellor asks at the intake.
Assign to Leah BrandtAssign to Sam OkaforLeah Brandt is free at that time. Sam Okafor is the other counsellor on intake that day.
Campus counselling system
Simulated- Booking written at 9:14 a.m.: name, student number, date, time and type of appointment. Nothing else is sent.
Workshop registrations
Sleep and exam stress
Thu, Oct 15 · 4:00 to 5:00 p.m. · Room 112 and online
- 18registered of 30
- 12in person
- 6online
- Noor Rahimi · In personJust now
- Tariq Aziz · OnlineYesterday
- Ivy Lin · In personYesterday
- Jonah Clarke · In personSun
Reminder texts go out Wed, Oct 14, 6:00 p.m., to the 13 students who asked for them.
Staff see bookings, not counselling notes. Notes stay in the campus counselling system, written by counsellors.
Signed in with the college’s own sign-in. Every view of a student’s booking is logged.
Kestrelle
Text messageSimulated
Tue, Oct 13 · 9:21 a.m.
Kestrelle: Your appointment on Thu, Oct 15 at 1:30 p.m. is confirmed. Details: kestrelle.example/a/KW77102
Wed, Oct 14 · 6:00 p.m.
Kestrelle: Reminder: your workshop is tomorrow, Thursday, at 4:00 p.m. Details: kestrelle.example/w/SL15 Reply STOP to stop texts. ARRET pour arrêter.
Interactive product preview. The college and student are fictional; sign-in and campus-system connections are simulated. This is not a crisis service.
caterapp.ca/for-post-secondary#reviewers
For IT security, privacy and purchasing
- Identity and access. Use SAML or OpenID Connect with the multifactor authentication your identity provider enforces. Directory changes control access when students or staff leave.
- Hosting. Each institution has a separate deployment and database in a Canadian data centre region.
- System data. Your registrar and security team agree the fields used by the student-system feed.
- Review materials. Data-flow diagrams, security controls, the service-provider list and a WCAG 2.2 AA accessibility conformance report. Our engineers complete the HECVAT or your questionnaire and support the privacy impact assessment.
- AI. The optional assistant handles bookings and forms. Conversations are processed in Canada, and student information is not used to train models.
- Contract and supplier. Data export, return and deletion terms are set in the contract. McCauley Studios carries cyber and errors-and-omissions insurance.
Gap The security contact’s email address.
Cost and next steps
Each institution has a one-time launch fee and an annual licence. Gap the range most programs fall in, for the launch fee and for the annual licence Tell us which services you want to include and we’ll quote both.
Send a question or request a technical call with our engineers. We’ll work through your intake and purchasing process.