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See a care program in action

Answer a recovery check-in as a patient, then switch to the clinician’s view.

Interactive product preview Fernwick Clinic Fictional

Fernwick Clinic’s fictional twelve-week back-recovery program. The patient opens a week-three check-in from a text link, reports increased pain and books a session. “See what the clinic sees” opens the physiotherapist’s workspace: the answers beside the plan, the raised pain score flagged and a follow-up message to review. Skip ahead a week to see the next check-in.

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Answer a recovery check-in, then see what the clinic sees

  1. Fernwick

    Text messageSimulated

    1. Tue, Oct 13 · 9:02 a.m.

      Fernwick: Your week 3 check-in is ready. It takes about 2 minutes: fernwick.example/c/7QK2

  2. Fernwick ClinicWeek 3 check-in

    Question 1 of 4

    On average, how bad was your back pain this week?

    0 means no pain. 10 means the worst pain you can imagine.

    012345678910

    New numbness, weakness, or trouble controlling your bladder or bowels? Call 911 or go to the nearest emergency department.

    Next
  3. Fernwick Clinic

    Your answers are with Lena

    Lena Moreau reviews check-ins on weekdays. The clinic will contact you if your plan needs to change.

    Your plan suggests a session this week

    Your pain score is 4 points higher than last week. Your care plan suggests seeing Lena before your next check-in.

    Book a sessionNot now
    Why am I seeing this?
    Lena added this step to your plan: when your pain goes up by 3 points or more in a week, you’re offered a session. It isn’t a diagnosis.

    New numbness, weakness, or trouble controlling your bladder or bowels? Call 911 or go to the nearest emergency department.

    Message the clinic

  4. Fernwick ClinicLM

    Patient review

    Talia Ferreira

    Week 3 of 12 · Back recovery program · Lena Moreau

    Pain is 4 points higher than last week

    Rule: pain rises by 3 or more points since the last check-in. Set by Lena Moreau for this program. The rule flags; you decide what happens next.

    Mark reviewed

    Week 3 answers

    9:02 a.m.
    Pain, 0 to 10
    7last week 3
    Everyday activities
    Quite a bitlast week A little
    Exercise days
    1 to 3last week Every day
    “Picking up my daughter on Saturday set it off.”
    Talia’s note

    Plan, week 3

    • Morning back routineDaily · 10 minutes · exercise sheet v2
    • Walk for 20 minutesMost days
    • Next check-inWeek 4 · Tue, Oct 20, by text

    Pain by week

    0 to 10, from Talia’s check-ins
    0107
    As a table
    Week123
    Pain537

    Follow-up message to review

    From the program’s template
    Hi Talia, thanks for your check-in. I’m sorry your back has been worse this week. I’d like to see you this week. You can book a time in the app or from your check-in. If the pain gets worse, or you notice numbness or weakness, call us at (416) 555-0148 or go to emergency. Lena
    Send to Talia

    You opened Talia’s record at 9:02 a.m. Every view is logged.

Interactive product preview. Fernwick Clinic and its patient are fictional.

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