For founders
Launch the healthcare service you have in mind.
Add a new service or build your business on Cater. We tailor patient apps, assessments, secure messages and payments to your care model, and keep the software running as you grow.
Explore a fictional service, then try your own Cater Essentials workspace with test patients. No card required.
What you can build on Cater
Care by message
Quillon Health Fictional Join a care service as a patient, then open the clinician’s queue.
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Explore Cater with a fictional care team and patients. Your progress is saved on this device.
Try care by message
Heartburn assessmentQuestion 2 of 4
Chest pain that spreads to your arm, jaw or back is not heartburn care. Call 911 now.
Next- Your plan
Heartburn care by message
- Price
- $39.00 a month
- Starts
- Today, Tue, Oct 13
- Includes
- A nurse practitioner’s review, messages with your care team, a check-in every two weeks, and a prescription if it’s right for you
- Not included
- The medicine itself, billed by the pharmacy
Payment
SimulatedTest card ending 4242 · 12/28
Card details go to the payment provider’s secure page. They never reach Quillon Health.
Pay $39.00 and send my answersCharged monthly from today. Cancel anytime from your account.
- Quillon HealthCare by messageHIHana IqbalNurse practitioner · Ontario
Queue
4 waitingOldest first, as Quillon’s protocol sets. Answers with a warning sign never reach the queue; the patient is sent to in-person care.
- Marc LavoieNew assessment · waiting 3 h 10 minWaiting
- Grant HollowayMessage · waiting 1 h 40 minWaiting
- Sofia RuizMedication question · waiting 25 minWaiting
- Arjun SethiNew assessment · waiting 0 minWaiting
Patient review
Arjun Sethi
New assessment · in Ontario · monthly plan, paid Tue, Oct 13, 9:14 a.m.
No warning signs. Within Quillon’s heartburn protocol for care by message (version 3, approved by Dr. Mira Halvorsen). The protocol guides; you decide.
Assessment
Tue, Oct 13, 9:14 a.m.- Heartburn in the past month
- 4 or more days a week
- Warning signs
- None
- Tried so far
- Antacids, Changing meals
- Where now
- In Ontario
“Worse after late dinners.”
Arjun’s note Prescription
Simulated pharmacy- Medicine
- Acid reducer, one tablet before breakfast
- Length
- 8 weeks · no repeats
- To
- Partner pharmacy, delivered to the address on file
Send to the pharmacyHi Arjun, thanks for the detailed answers. Nothing you’ve described needs an in-person visit right now. I’d like you to try an acid reducer for 8 weeks. I’ll send the prescription to our partner pharmacy today. Smaller evening meals help too. If you have trouble swallowing, lose weight without trying or vomit blood, see a doctor in person, or call 911. HanaReply to Arjun
From the template “Heartburn, first reply”. Edit before sending.Send to ArjunYou opened Arjun’s record at 9:14 a.m. Every view is logged.
- Messages
Tue, Oct 13
You · 9:14 a.m.
Assessment sent: heartburn 4 or more days a week, no warning signs.
Hana Iqbal, nurse practitioner · 10:02 a.m.
Hi Arjun, thanks for the detailed answers. Nothing you’ve described needs an in-person visit right now. I’ve sent a prescription for an acid reducer to our partner pharmacy: one tablet before breakfast for 8 weeks. Smaller evening meals help too. If you have trouble swallowing, lose weight without trying or vomit blood, see a doctor in person, or call 911. Hana
Your prescription
SimulatedFrom our partner pharmacy, to your address on file.
- Sent, done
- Filled, to come
- Shipped, to come
The pharmacy is preparing it
Replies within one business day. In an emergency, call 911.
Quillon
Text messageSimulated
Tue, Oct 13 · 10:02 a.m.
Quillon: You have a new message from your care team: quillon.example/m/CFBP Reply STOP to stop texts. ARRET pour arrêter.
Wed, Oct 14 · 2:16 p.m.
Quillon: Your order has shipped. Track it: quillon.example/o/8MEP Reply STOP to stop texts. ARRET pour arrêter.
Tue, Oct 27 · 8:45 a.m.
Quillon: Your two-week check-in is ready. It takes about 2 minutes: quillon.example/c/ND83 Reply STOP to stop texts. ARRET pour arrêter.
Fictional clinic and patient. Prescribing and pharmacy delivery are simulated.
Your branded app, built for your business
Your brand. Your apps are published through your App Store and Google Play accounts. The website and patient messages carry your name.
Your custom software. You own the work we build for your service and hold a permanent licence to the Cater core in your deployment. You keep a working copy if you leave.
Access for your developers. Your team gets source code and documented FHIR APIs to read and write your data, with export available at any time.
Shaped to your service
Tell us what your service needs. We build a working preview and release it after your approval.
The walkthrough of one change, from request to working preview.
Your launch includes one integration. We agree the data and workflow, then build the connection to your record system, payment processor or health-data service.
Patients use an app, the web or a text link. English and French are included. We translate your branded app’s content with human review. Add further languages as your service grows.
Staff use organizational sign-in or Google; patients can use Google or Apple. Patient and staff tools follow WCAG 2.2 AA.
Pricing and three-year costs
| Offer | To launch | Each month | Over three years |
|---|---|---|---|
| Your branded app | $15,000 | $1,000 for up to 250 monthly active patients; $2,500 above 250 | $51,000 at $1,000 a month, or $105,000 at $2,500 |
| Cater Essentials | Nothing | $200 for up to 250 monthly active patients; $100 for each additional 250 | $7,200 for up to 250 monthly active patients |
- What the price counts.
- A monthly active patient signs in or has an appointment, message, form or check-in recorded that month. There are no separate charges for clinicians, staff or sites.
- Launch package.
- Your iPhone and Android apps and website, one configured service, and one integration: a record system, your payment processor, or Apple Health and Health Connect.
- Monthly service.
- Canadian hosting, maintenance, app-store releases, privacy and security documentation, and three change credits. Unused credits roll over for one month.
- Changes and integrations.
- Extra credits cost $150 each. Small changes use one credit, medium changes four and large changes ten. We agree the size before starting; larger work is quoted.
- Third-party costs.
- Developer accounts, texts, video and card processing are itemized at cost. Payments through Cater’s default processor carry an additional 0.5% platform fee. Branded customers can connect their own processor without that fee.
- Cater Essentials.
- Start with 14 days free, no card required. Booking, forms, care plans and secure messages with your logo, web address and “Powered by Cater”. SSO and a branded privacy centre are included. Monthly add-ons: AI assistants $100, video visits $50 and community $50. Custom work and integrations come with your branded app.
- Patient support centre.
- Optional 24/7 human help is priced separately for branded apps and custom programs.
- Moving to a branded app.
- Keep your data and setup. Up to three months of Cater Essentials fees count toward the launch package.
- Leaving.
- Gap the minimum term and the notice period Data export is available throughout.
Prices are in Canadian dollars, before tax. Three-year totals include launch and monthly fees at the listed patient volume. Add-ons, extra changes and third-party usage are additional.
Running the service
Who helps patients?
Your staff can answer directly, or add 24/7 human phone and chat support in your name for sign-in, bookings and payments. Care questions go to your clinicians.
What does the AI assistant do?
It handles bookings and forms, and answers from clinician-approved care content. It identifies itself as AI and hands over to a person whenever asked.
How is patient information handled?
Records are hosted in Canada under a data-processing agreement. We maintain your branded privacy centre and the documentation for your privacy review.
Plan your next service
Tell us what you want to offer. We’ll put together the scope, staff workflow and price for your branded service. You can also try Cater Essentials free for 14 days.